Ratings
Rating performance
Segment-level view of average ratings across guest types, membership tiers, and locations.
Portfolio average
4.36
Improving:+0.08vs prior
Member rating
4.71
Improving:+0.04vs prior
New-guest rating
3.96
Declining:-0.1vs prior
Outlier locations
1
Declining:0vs prior
Rating over time
Overlay segments to compare performance
Segment view
Individual segment trends
All guests
New guests
Existing guests
Members
Non-members
Location ranking
Performance and outliers across the portfolio
- 1Lumea UptownSan Francisco4.7+0.10
- 2Lumea GroveOakland4.6+0.15
- 3Lumea HarborSausalito4.5+0.05
- 4Lumea DowntownSan Francisco4.2-0.20
- 5Lumea MeadowPalo Alto3.8-0.40Outlier